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Privacy Policy

1. Introduction

The Roots Corner respects your privacy and is committed to protecting the personal information you provide to us. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Collection of personal information

We collect the following information when you use our website, subscribe to our newsletter, make a purchase, or otherwise interact with us:

  • Identification information: name, email address, telephone number, postal address.
  • Payment information: transaction data (via secure third-party payment services).
  • Browsing Information: browsing data (cookies, IP addresses, browser type, etc.) to improve the user experience.
  • Other information: any other data that you voluntarily provide to us.

3. Use of personal information

The information collected is used to:

  • Process your orders and deliveries.
  • Improve and personalise your user experience.
  • Provide you with information about our products, services and promotions.
  • Respond to your requests and questions.

4. Sharing of Personal Information

The Roots Corner does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Third Party Service Providers: We use third party service providers (payment services, delivery services, etc.) to provide our services to you. These partners have access to the information they need to carry out their work, but may not use it for any other purpose.
  • Legal obligations: We may need to disclose your information to comply with a legal obligation or to protect our rights.

5. Protection of personal data

We take appropriate security measures to protect your personal information against loss, misuse or unauthorised access. These measures include the use of encryption technologies for financial transactions and security protocols to guarantee data confidentiality.

6. Cookies

We use cookies to improve your experience on our site, analyse traffic and personalise our services. You can configure your browser to refuse cookies or to warn you when a cookie is being sent.

7. Your rights

In accordance with personal data protection laws (including the GDPR where applicable), you have the following rights in relation to your data:

  • Right of access: You have the right to request a copy of the personal information we hold about you.
  • Right of rectification: You can request that we correct any incorrect information.
  • Right to erasure: You may request the erasure of your personal information.
  • Right to limit processing: You may request the restriction of the processing of your data.
  • Right to portability: You may request that your data be sent to you in a structured, commonly used and machine-readable format.

To exercise your rights, please contact us at the following address: therootscornerm@gmail.com

8. Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page, together with the date of the last update.

9. Applicable law

This privacy policy is governed by Moroccan law. In the event of a dispute, the competent courts will be those of The Roots Corner’s registered office, i.e. in Morocco.

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