Terms and Conditions

1. Intellectual Property Rights

The website and all of its components (text, images, logos, graphics, videos, etc.) are the exclusive property of The Roots Corner, unless otherwise stated.

Any reproduction, display, modification, publication, transmission, or distortion in whole or in part of the website or its content is strictly prohibited without the prior authorization of The Roots Corner.

2. Protection of Personal Data

The information collected on this website is processed for the purpose of [purpose of processing, e.g., managing orders and international customer relations].

In accordance with Moroccan laws regarding the protection of personal data as well as the GDPR (if applicable depending on the user’s country), you have:

• the right to access,
• the right to rectification,
• the right to erasure,
• the right to data portability,
• as well as the right to restrict the processing of your data.

Data is retained for the period necessary to fulfill the purposes for which it was collected, in compliance with legal retention obligations.

To exercise these rights, please contact us at the following address: therootscornerm@gmail.com

3. Cookies

This website uses cookies to enhance your user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our section on cookie settings.

4. Liability

The Roots Corner strives to provide accurate and up-to-date information on its website.

However, the company cannot be held liable for any errors or omissions, nor for any consequences that may result from the use of this information.

The Roots Corner reserves the right to modify or update the content of the website at any time and without notice.

5. Hyperlinks

The website may contain links to third-party websites. The Roots Corner is not responsible for the content of these external websites.

6. Governing Law

These legal notices are governed by Moroccan law.

In the event of a dispute, the competent courts shall be those within the jurisdiction of The Roots Corner’s registered office, located in Morocco.

For international customers, local consumer protection laws may also apply, particularly with regard to returns and refunds.

7. Terms of Sale and Delivery

Delivery times vary depending on the destination. Customers are responsible for any applicable customs duties or import taxes.

8. Returns and Refunds

Due to the fragile nature of the products offered by The Roots Corner, returns and refunds are not accepted.

Our items require special packaging to ensure they are protected during shipping. Once shipped and handled after delivery, we can no longer guarantee that they will be returned to their original condition.

If a package arrives broken or damaged upon delivery, the customer must contact us directly as soon as possible with photos of the package and the affected product.

After verification, a gift certificate may be offered as compensation.